Should you find yourself in this situation, you need to get in touch as soon as you can. We hold all payments for 2 days after the course date. If you encounter this issue then we will get in touch with the organiser and clarify what has happened. If we…

The courseUcan booking system requires information on the nature of the appointment and when you are available. Nature of the appointment We need to know about the appointment in order to ensure that your customers book you out for the correct period of time. You need to set Duration of…

These are optional extras which allow you to add products or services to your course at an extra cost to the participant. For example if you want to provide a meal, an optional extra day or even ask for a preference e.g. vegetarian or meat eater. To add this to…

With courseUcan there are no upfront costs. Every time a sale is made, the following charges apply: – 3% of the sale price– 99p fixed charge This means that if you sell a ticket for £10, the total cost to you is £1.29. This is deducted from the ticket cost…

Enter the organiser dashboard and find settings. In the organiser tab, find ‘Name of Organiser or Organisation’. The name that you input will correspond to the URL for users to find you. For example, if you type John Smith, the URL will be courseucan.com/john-smith.

Verified organisers are checked and approved by courseUcan. If you have more than 10 five star reviews and show evidence of your qualifications and who you are then we will provide this status. The badge on your page will give participants more trust in you as an organiser and you…

Although we review courses that are uploaded onto courseUcan on a regular basis, all providers are independent from us. If you are not happy get in touch with the organiser and leave feedback. This is an important mechanism to ensure that participants get the best possible service. Look out for…

Thank you for signing up with courseUcan, we can’t wait for you to get started using our platform. To get started there are 3 simple steps which you can find in the Dashboard Settings. Click on the following tabs and put in the details. Step 1 – Organiser Tab Organiser…

We work with Stripe to ensure that payments are made securely. The Payment Process Participants pay online and payments are held on Stripe. Following the course, payment will be made to you 2 days later. This ensures that any disputes can between the participant and organiser can be dealt with.            If…

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